Nautitech Help Center
TICKET REQUEST
Our aftersales conditions
Nautitech offers a 2-year commercial warranty
Your Nautitech boat is covered by a 2-year commercial warranty starting from the date of delivery.
If you need to submit a warranty claim, you must:
• Notify us as soon as the issue is identified
• Provide a complete request including:
→ Send Clear photos
→ Give a precise and detailed description of the issue
→ Indicate the hull number
→ Provide the current delivery or boat location address
→ Share any other relevant supporting information
Incomplete claims cannot be processed. The more accurate your information, the faster we can handle your request.
Nautitech offers a 5-year structural warranty on your boat.
Provided that the conditions stated hereafter are respected, a contractual warranty covering the structure and the gel coat on the sub-structure is granted for a period of 5 years.
This warranty covers:
• The structural components of the boat
• The gelcoat applied to the sub-structure
This coverage applies provided that:
• The boat is used under normal marine conditions
• Wind and sea conditions remain within safe operating limits
• The limits indicated on the manufacturer's plate are respected
• The recommendations outlined in the Owner's Manual are followed
Use outside these conditions may void the structural warranty.
Nautitech provides a spare parts service.
Adress all your spare parts requests at spareparts@nautitech.fr
